EDUCATION IN
HEALTH MANAGEMENT

Get ready for the
Transformation

Telómera organizes the
Master's Degree in Operational Patient Management

Together with the Complutense University of Madrid, Telómera has launched a new initiative to improve the world of healthcare: the Master’s Degree in Patient Operational Management (Admission and Clinical Documentation).

This degree is mainly practical, updated and oriented to improve the professional competence of those students who want to work professionally in health management.

The management of patient flows and admission and documentation processes is a fundamental aspect in healthcare organizations.

This master’s degree has been designed to provide a global and operative vision of healthcare management.

 

It is taught by professionals who have experienced themselves the challenges of their institutions. Real cases are shared on the master’s topics.

The Regional Health department of Madrid has collaborated in the Master in previous years

There are key elements that can only be addressed with a good approach in patient management.
  • Waiting list
  • Appointment management
  • Patient contacts with healthcare professionals
  • Patient experience.
  • Adequate and reliable information systems for healthcare decision making.

WE GENERATE EVIDENCE FROM HEALTHCARE WORLD

Participants will increase their ability to organize and lead teams, enhance tactical and operational development , and assist in the transformation of healthcare organizations in an efficient and effective manner.

Healthcare systems need professionals with deep theoretical and practical knowledge on organizational patient management. Both for leaders and technical positions of healthcare institutions.

The first edition of the master’s degree was carried out together with the Institute of Health Sciences of Castilla y León and the Faculty of Medicine of Valladolid.

The second edition started in October 2023 together with the Complutense University of Madrid. The master is 100% online and has a duration of 12 months.

The master combines rigorous theory with practice cases like real situations of a healthcare center.

Master’s content and objectives focus on transversal skills. It is especially good for personnel who wish to lead their care unit in an effective, efficient and effective way, with a desire to achieve a sustainable healthcare system.

Is a program that both with theory and practice, will imprint deep knowledge and confidence helping students with professional development.

It is estimated that in the next few years, more than 60% of professionals currently working in patient management (Admission) in Spain will retire.

It is estimated that in the next few years, more than 60% of professionals currently working in patient management (Admission) in Spain will retire.

Este Máster es una oportunidad para adquirir los conocimientos necesarios para desempeñar estas responsabilidades y ayudar a realizar un correcto relevo generacional.

Get more information at the Continuing Education Center of the Complutense University of Madrid (ucm.es) and at the Master's website (mastergespa.com)

CONTACT US

info@telomera.com

Av. Sur del Aeropuerto de Barajas, 34
Planta 1 – Oficina 1
28042, Madrid

Copyright © 2025 Telomera S.L.U

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